The product SKU code is located under each product on our website, specifically under its name, and on the product page above its name in a burgundy rectangle, as well as in the product parameters below the ‘Add to basket’ button.
We have several telephone numbers, but due to the high volume of calls, we are unable to answer every call. We suggest that you send us an e-mail. We will reply or call you back.
We frequently introduce updates and fixes to ensure that our website runs quickly and securely.
Before reporting a problem, please check:
- your browser settings,
- your internet connection speed,
- whether your cache has been cleared.
How to clear your cache? Follow the instructions for your browser:
- Google Chrome (Windows, Mac)
- Mozilla Firefox
- Microsoft Edge
- Safari (Mac, iPhone)
After completing these steps, refresh the page and check if the problem still occurs.
We strive to present our products as accurately as possible – we pay attention to symmetry, embroidery details and finishes. We have a set presentation scheme and we consistently adhere to it.
If you want to see how our products look in natural light, visit our profiles:
We regularly publish photos and videos showing our products in everyday use.
If you notice that a product on our website does not have a photo, please let us know. We will add it within 24 hours.
Write to us at: sklep@urbanowiczhaft.pl
We apologise for any inconvenience and thank you for your vigilance!